Want to know more about Loop?

Here are some of the questions we most often receive.

What is Loop?

Loop allows teachers to collect structured feedback from their students about their learning experience and wellbeing. Providing a private, digital setting gives students more confidence to speak out about things that might be holding back their learning.

Teachers can enable anonymous responses, schedule questions, reply to feedback one on one or to groups of students with similar feedback, track changes over time, send announcements, and more.

This has a few benefits:

  • It gives students a greater voice in their education, especially those who are shy, or fear speaking out in front of their peers.
  • Teachers can more easily spot and support struggling students.
  • Gain insight into what is or isn't working in the classroom for a particular cohort of students.
  • Provides a mechanism for professional development as teachers can refine their teaching style (we have worked extensively with early career teachers who have found this to be particularly valuable).
  • Replaces student surveys, which can be slow and the results of which are typically only applied once students have finished a semester or learning module. This makes feedback more actionable than traditional student surveys using Google Forms or similar.
How long does it take to setup my Loop account?

Loop makes it easy to collect student feedback. Registering for an account takes less than two minutes.

Setting up your classes on Loop will depend on how you wish to add students. There are three methods available:

  1. Connect and import students from Google Classroom (~1 minute)
  2. Add a list of student email addresses (~1 minute)
  3. Provide students with the group code and have them register in class (~5 minutes)

Once you have your account and classes setup, you can easily pick a question from our question library or create a new one and send in under 1 minute.

How is Loop able to provide free access for teachers and students?

Loop offers premium features for schools and tertiary education providers which give them greater ability to share questions between classes, communicate as the school directly with students, and more detailed student analytics tools.

Where schools take up Loop premium, we still maintain the privacy of teachers and students, with school leaders only seeing aggregated school wide results and never individual student to teacher feedback.

How does Loop support teachers with safeguarding on the platform?

Teachers can add a teacher partner to groups, ensuring there are always two people able to review communications at any time.

Is my data safe?

We never sell your data. We do not collect personal information within the app, with the exception of the name and email you provide us. We take steps to ensure your information is safe, including secure local hosting, and excluding tracking from communication within the app.

You can read our full privacy policy here.

Does Loop comply with COPPA?

We take student privacy very seriously:

  • We collect minimal student information in order to supply the Loop service to students.
  • Our privacy policy outlines how we collect and store personal information, and what information we share with 3rd party providers.
  • We never sell or rent student data, we don’t advertise to students or permit any 3rd party advertising to students.
  • We undertake considerable steps to ensure the security of the data we hold.
  • If students are under the age of 13, we require parental consent via email prior to supplying the service to them.
  • Parents have the right to access and delete their children’s data upon request.
Are users shown ads?

No. We never show users ads on the Loop app or website.

Who are Loop?

Loop is based in Melbourne, Australia. Founded in 2016, Loop was created when our founders recognised a need for a more effective method of collecting student feedback within education.

We are driven by feedback. It’s the heart of our platform, but it also drives us in our mission. The feedback we receive from our teachers and students fires our passion to continue to develop and improve the platform for our users.

Will I get a sales call?

Not unless you want one. Loop is free for teachers and students. If you want to find out more about our schools or tertiary offering, you can submit an enquiry and request a call.

For more information

Visit our Support page or read more about Trust and Safety