CONTACT LOOP SUPPORTHelp Centre >
Groups > Re-open a group
Re-open a group
- 1. In Home, click your profile in the top right
- 2. Click 'Account Details' from the dropdown menu
- 3. Under 'Group Display Settings', toggle on 'Show closed groups'
Then click 'Confirm settings' to save
- 4. Click on the Loop logo to go Home. The archived group will now be displayed.
NB: You can only view and export the data of an archived group
To re-open the archived group, click the group settings icon in the top right
- 6. Click 'Re-open' again to confirm
NB: The re-opened group will not have any members or live questions
- 7. Click on the Loop logo to go Home. The re-opened group will now be displayed.
NB: You can now add group members and ask questions to gather responses
- 1. In Home, tap 'More' in the bottom right
- 2. Tap 'Account Details' from the menu
- 3. Scroll down to 'Group Display Settings'
Then toggle on 'Show closed groups'
Tap 'Confirm settings' to save
- 4. Tap Home. The archived group will now be displayed.
NB: You can only view and export the data of an archived group
To re-open the archived group, tap the group settings icon in the top right
- 5. Scroll down to find the 'Re-open group' button
Then tap 'Re-open'
- 6. Tap 'Re-open' to confirm
NB: The re-opened group will not have any members or live questions
- 7. Tap Home. The re-opened group will now be displayed.
NB: You can now add group members and ask questions to gather responses