Loop Help Centre | Re-open a group

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Help Centre > Groups > Re-open a group

Re-open a group

1. In Home, click your profile in the top right

2. Click 'Account Details' from the dropdown menu

3. Under 'Group Display Settings', toggle on 'Show closed groups'

Then click 'Confirm settings' to save

4. Click on the Loop logo to go Home. The archived group will now be displayed.

NB: You can only view and export the data of an archived group

To re-open the archived group, click the group settings icon in the top right

5. Click 'Re-open'

6. Click 'Re-open' again to confirm

NB: The re-opened group will not have any members or live questions

7. Click on the Loop logo to go Home. The re-opened group will now be displayed.

NB: You can now add group members and ask questions to gather responses

1. In Home, tap 'More' in the bottom right

2. Tap 'Account Details' from the menu

3. Scroll down to 'Group Display Settings'

Then toggle on 'Show closed groups'

Tap 'Confirm settings' to save

4. Tap Home. The archived group will now be displayed.

NB: You can only view and export the data of an archived group

To re-open the archived group, tap the group settings icon in the top right

5. Scroll down to find the 'Re-open group' button

Then tap 'Re-open'

6. Tap 'Re-open' to confirm

NB: The re-opened group will not have any members or live questions

7. Tap Home. The re-opened group will now be displayed.

NB: You can now add group members and ask questions to gather responses